Tech Support is the cornerstone of our Managed IT support, providing support for everything from On-Premise servers and infrastructure to Cloud solutions. Our Remote and On-Site Support packages are truly unlimited - not restricted to pre-purchased blocks of support hours. If something goes wrong – our support team is on hand to get it working again.
Unexpected and unscheduled IT downtime causes disruption to business, we use the latest technology to monitor your IT infrastructure to ensure stability and reliability. We aim to identify and resolve issues before they affect your business by proactively checking infrastructure performance, ensuring thresholds are not breached and reacting when they do.
Our comprehensive web filtering solution keeps your employees productive, and safe whilst utilizing the internet for business related tasks.
Enterprise-grade spam filtering to stop email-borne threats and keep junk mail from hitting your inbox.
In business – nothing stands still; your business needs change with growth. Requirements for technology solutions shift and you need to adapt and embrace new technology. Ontech will guide and provide Technology Solutions to help your business stay ahead of the curve.
Does your IT procurement lack any direction? We streamline business IT procurement for both Software and Hardware to ensure you have the best tools to run your business.
Our tech team provides day-to-day management of your entire IT estate, from updating security policies and rules on firewalls to documenting switches. Leaves and Joiners, software upgrades, desktop installations or System patching – rest assured, it's being looked after.
Threats against UK businesses are becoming more sophisticated and more frequent, that is why we provide a multi-layer security prevention mechanism to help protect your staff and business from exposure to these threats. This includes Malware, Drive-by Downloads and Exploits, Botnets and Ransomware, along with Anti-Virus and Anti-Spyware agents to help mitigate the threat of cyber-attacks.
From a Single Hosted Exchange mailbox to the entire Office365 product suite, we can license and manage your Office365 platform in a cost effective manner.
Have you ever needed to restore a backup and not been able to because the backup hasn’t been working, or was never setup correctly in the first place? Our support team will monitor your scheduled backups to ensure they are available when required.
From simple remote file backup solutions to offsite disaster recovery center or improved Business Continuity with RPO and RTO targets, Ontech can provide an end to end business continuity or backup solution to suit your business requirement.
We provide a dedicated ‘Virtual IT Director’ for IT strategy, guidance, meeting attendance and budgeting to keep your IT aligned with your business.